Privacy Policy

Effective Date: 6/20/2025

Thorough Soft Wash (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.thoroughsoftwash.com (“Site”) or use our services.

By using our Site or providing your information, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, request a quote, or schedule a service, we may collect:

  • Full name
  • Email address
  • Phone number
  • Physical address
  • Service details
  • Payment details (processed securely via third-party providers)
b. Non-Personal Information

This may include:

  • Browser type and version
  • IP address
  • Pages visited
  • Time spent on the Site
  • Cookies and analytics data

2. How We Use Your Information

We may use the information we collect to:

  • Provide and manage our pressure washing services
  • Respond to inquiries and provide customer support
  • Send appointment reminders and updates
  • Improve the functionality and performance of our website
  • Send promotional or service-related emails (opt-out available)
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

  • Service Providers: We may use third-party vendors for payment processing, hosting, or email communications.
  • Legal Requirements: If required by law or to protect our rights, we may disclose your information to law enforcement or regulatory agencies.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze site traffic and enhance your experience. You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security practices to protect your personal information. However, no system is 100% secure. Please take precautions to protect your data when using the internet.

6. Your Rights & Choices

You have access to the following rights:

  • Request access to or correction of your personal data
  • Request deletion of your personal data
  • Opt-out of marketing communications at any time
  • Limit or object to how we process your data (subject to applicable laws)

To exercise any of these rights, please contact us using the details in section 10.

7. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.” Continued use of the Site means you accept those changes.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us at:

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